Ong Suling

Ms Sophia Ong
Chief Financial Officer

Ms. Sophia Ong joined our Group on 15 February 2016 as our Chief Financial Officer. She is responsible for managing the Group’s financial, taxation and regulatory compliance functions. She also assists the CEO on merger and acquisition activities. Ms. Ong started her career as an Audit Assistant at a local certified public accounting firm, Ng Vun & Co in 2001. She left to join Ernst & Young in 2004 before moving to Sincere Watch Limited, a company previously listed on the Main Board of the SGX-ST, in 2005 where she held various positions including Assistant Finance Manager and Assistant Vice-President of Finance. In 2012, she joined Emperor Watch & Jewellery (S) Pte. Ltd. as their Deputy Head of Finance, before joining our Group in 2016.

Ms. Ong is a chartered accountant with the Institute of Singapore Chartered Accountants with over 18 years of experience in accounting, audit and tax matters. She graduated from Nanyang Technological University with a Bachelor of Accountancy in June 2001.



Ms Melissa Susantio

Chief Operating Officer

Ms. Melissa Susantio joined our Group in 2017 and was previously our Operations, Marketing & IT Manager. She has been appointed as our Chief Operating Officer on 1 May 2022. She is responsible for the overall operation of our Group’s clinics including ensuring that every clinic within our Group conforms to a common operating procedure and process, obtains and maintains the necessary regulatory licences, and adheres to stringent standard of procedures, clinical guidelines and safety procedures. She is also responsible for the execution of the Group’s business and marketing plans, in addition to the development and implementation of the Group’s IT policies and procedures to ensure data security and integrity of patient information. Ms. Susantio started her career as an auditor in Ernst & Young in 2014. She moved to United Overseas Bank as a personal banker in 2016, before joining our Group in 2017.

Ms. Susantio graduated from University of London with a Bachelor of Science in Accounting and Finance in August 2013.



Cai Ting Ting

Ms Cai Ting Ting
Chief Nursing Officer

Ms. Cai Ting Ting has been with our Group since 2008 and was previously our Operations and Marketing Manager. She is re-designated to our Chief Nursing Officer on 1 March 2018 and is responsible in upholding the Group’s nursing standards in accordance to the guidelines under the Ministry of Health, in addition to overseeing the Group’s marketing plans. Ms. Cai previously worked at SGH, Tan Tock Seng Hospital and Novena Surgery from 2003 to 2008 where she assisted with surgical cases before joining Heah Endoscopy & Piles Centre (Bukit Batok) as a clinic nurse in 2008. She is a registered nurse with the Singapore Nursing Board with over a decade of experience in the field of surgical medicine.

Ms. Cai graduated from the Institute of Technical Education in June 2003 with a Certificate in Nursing, and Nanyang Polytechnic in May 2007 with a Diploma in Nursing. She was the recipient of the Singapore General Hospital Service Quality Award in August 2003.